Privacy Policy

1. Information We Collect

SILLO (“we,” “our,” or “us”) collects information you provide directly when you:

Submit a service request form on our website
Contact us by phone, email, or through our online forms
Subscribe to our communications

This information may include your name, phone number, email address, service address, and details about your service needs.

2. How We Use Your Information

We use the information we collect to:

Respond to your service requests and inquiries
Schedule and provide HVAC and appliance repair services
Send service confirmations, estimates, and follow-up communications
Improve our website and customer experience
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

With service providers who assist us in operating our business
When required by law or to protect our rights
With your explicit consent

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
File a complaint with a supervisory authority

To exercise these rights, contact us at info@silloservice.com.

7. Contact

For questions about this Privacy Policy, contact:
SILLO
11671 Alessandro ln
Venice FL 34293
United States
Phone: (754) 284-1274
Email: info@silloservice.com